Privacy Policy — SkipTrek

Last Updated: November 15, 2025

At SkipTrek ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use skiptrek.com (the "Platform"), including any mobile apps or services.

1. Information We Collect

a. Personal Data You Provide

• Name, email, phone number, and payment details (when booking)

• Account credentials (email + password)

• Profile info (city, preferences, invited friends)

b. Automatically Collected Data

• IP address, device type, browser, OS

• Usage data: pages visited, clicks, time spent

• Location data (approximate, via IP or GPS if enabled)

c. Third-Party Data

• Event providers may share booking confirmations

• Analytics from Google Analytics, Meta Pixel, or similar

2. How We Use Your Data

• To provide and improve the Platform (event discovery, booking, rewards)

• To process payments and send confirmations

• To send promotional emails (you can opt out)

• To detect fraud and ensure security

• To comply with Mexican law (Ley General de Protección de Datos Personales – LGPD)

3. Data Sharing

We share data only with:

• Event organizers and ticketing partners (to fulfill bookings)

• Payment processors (Stripe, Conekta – PCI-DSS compliant)

• Cloud providers (AWS, Google Cloud – encrypted)

• Legal authorities if required by law

We do NOT sell your data.

4. Your Rights (under LGPD – Mexico)

You have the right to:

• Access your data

• Correct inaccurate data

• Delete your data ("right to be forgotten")

• Object to processing

• Withdraw consent

5. Cookies & Tracking

We use:

• Essential cookies (login, cart)

• Analytics cookies (Google Analytics)

• Marketing cookies (Meta, TikTok – optional)

You can manage cookies in your browser settings.

6. Data Security

• All data is encrypted in transit (HTTPS) and at rest

• Access is restricted to authorized personnel

• Regular security audits

We cannot guarantee 100% security, but we follow industry best practices.

7. Data Retention

• Account data: kept while active + 5 years (legal requirement)

• Booking data: 7 years (fiscal compliance)

• Inactive accounts: deleted after 24 months

8. International Transfers

Your data may be processed in the United States or other countries. We ensure adequate safeguards (Standard Contractual Clauses).

9. Children’s Privacy

SkipTrek is not for users under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this policy. Changes will be posted here with the new "Last Updated" date. Continued use means acceptance.

11. Contact Us

Questions? Reach us at:

Email: hola@skiptrek.com

X: @SkipTrek[](https://x.com/SkipTrek)